2015 Fall Collaborative Notes
Redefining Alumni Services
Convener: Chris Gates, MAP [email protected]
Scribe: Kaitlin Pickrel, Foundations [email protected]
Participants:
Megan O’Connor, Valley Hope [email protected]
Jeff Mullins, Waters Edge Recovery [email protected]
Neena Wilcox, The Bridge to Recovery [email protected]
Ryan Miller, Futures of Palm Beach [email protected]
Howard Bryant, CeDAR [email protected]
Jaime Gibbons, Cumberland Heights [email protected]
Chris Gates, Map Health Management [email protected]
Tamara Jimenez, Anaheim Lighthouse [email protected]
Bridget Kreshover, Destination Hope [email protected]
Background:
-With the implementation of the Affordable Care Act, the landscape of the treatment of world is changing
-Treatment is shortening and it’s available to more people
-During the first TPAS about half of the participants were building their alumni program from the ground up, now that most are more established, what is the next step?
-Huge step for alumni world, because insurance will have alumni programs be an aspect of who they refer too
How can TPAS define the future of alumni programs?
- Need growth for what happens after recovery
- Can we be proactive?
- Jef: In the UK the gov’t pays for all healthcare, so the treatment needs to be cost effective and have a long term mixture of accountability.
- Can TPAS do what the UK gov. does? Alumni programs get people into treatment which map the journey for clients, getting the alumni mapped.
Recovery Champions- term used in the UK
-they map out how to get people where they need to go, it needs to be coordinated and peer led
-Peer led recovery needs to be the future as the UK does it
-the peers are trained, and the women seem to be more effective
Neena: Peer led recovery is very important
-collaboration with alumni programs is very important, alumni programs can come together as we are not competing with each other
-know other programs and compliment other programs
-all TPAS programs can potentially be similar, get different resources from different alumni programs
Stacy: Continuing Care Coordinator Event
- and Thurs. evening and its free
- Facilitators are alums or family members
- Patient and family are split up into mixed groups
- Topic discussed is often “recovery for the week”
- Instead of group therapy, its group feedback
- Gets rid of emotional aspect, and adds a sense of therapy for patients AND their families
Phone calls:
- 3 phone calls a week, prove what you’re doing and what is working
- Hire people to make the phone calls, or get volunteers to call
- Relationships are built this way, the same people are calling, and take data from the people they are calling
- Skype vs. phone calls can at times be helpful
Non-paid Volunteers Making Phone Calls:
Problem: they get so far behind on phone calls that they end up quitting
Solution: need to be two years sober
Final Takeaway: If alumni services doesn’t take the lead on the future of alumni services, whoever does may not be the best people to figure it out. Need to collaborate and stay on top of the future of alumni programs.